What ports does the agent require?

The agent itself does not listen on any ports, so there is no need to punch any holes in your firewall. However, if your corporate network blocks outgoing ports, then a small change is required.

Please note: This is a TLS connection and it is not HTTP-based and therefore cannot be sent through a Proxy Server.

US Cluster (app.ardexa.com)

Mandatory

The agent needs to contact broker.ardexa.com on TCP port 5671.

Optional

While the agent is fully functional without the following ports, these dedicated outgoing ports enable additional functionality and increased performance.

• SFTP: sftp.ardexa.com outgoing port22/tcp

• Tunnel: remote.ardexa.com outgoing port 7475/tcp

  • Please note that this URL will change IP depending on your geographic region

• VPN: remote.ardexa.com outgoing port 7475/udp

  • Please note that this URL will change IP depending on your geographic region

  • VPN will not work without this outgoing port being open

EU Cluster (eur1.ardexa.com)

Mandatory

The agent needs to contact broker-eu.ardexa.com on TCP port 5671.

Optional

While the agent is fully functional without the following ports, these dedicated outgoing ports enable additional functionality and increased performance.

• SFTP: sftp-eu.ardexa.com outgoing port22/tcp

• Tunnel: remote.ardexa.com outgoing port 7475/tcp

  • Please note that this URL will change IP depending on your geographic region

• VPN: remote.ardexa.com outgoing port 7475/udp

  • Please note that this URL will change IP depending on your geographic region

  • VPN will not work without this outgoing port being open